I. General Terms and Conditions
§ 1 Scope
(1) These General Terms and Conditions (GTC) apply to all contracts that you, as a consumer or business customer, conclude with us as the provider via the website www.laduti.de. Deviating terms of the customer are not recognised unless we expressly agree to their validity in writing.
(2) A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or self-employed professional activity. A business customer (entrepreneur) is a natural or legal person or a partnership with legal capacity that, when entering into a legal transaction, acts in the exercise of its trade, business or self-employed professional activity.
§ 2 Subject matter and conclusion of the contract
(1) The subject matter of the contract is the sale of goods, in particular cosmetic products.
(2) By placing the respective product in our online shop, we make you a binding offer to conclude a purchase contract on the terms stated in the item description.
(3) The contract is concluded via the online basket system: the goods you intend to buy are placed in the “Basket”. You can open the “Basket” at any time via the corresponding button in the navigation bar and make changes. After you open the “Checkout” page and enter your personal details and the payment and delivery terms, all order details are displayed once more. By clicking the “Buy now” button, you declare your legally binding acceptance of the offer.
(4) Alternatively, you can also send us an individual enquiry (e.g. by email). In this case you will receive a binding offer from us, which you can accept within five days.
§ 3 Right of withdrawal for consumers
The statutory right of withdrawal applies in accordance with our withdrawal policy. Please note in particular that for sealed cosmetic products the right of withdrawal expires as soon as the seal has been removed after delivery or the product has been opened (Section 312g(2) no. 3 of the German Civil Code, BGB).
§ 4 Prices, delivery costs and payment terms
(1) The prices stated in the offers are final prices and include all price components, including taxes.
(2) Any additional delivery costs are shown separately during the ordering process. For orders from Switzerland, the customer bears any customs duties and import charges that may be incurred.
(3) The available payment methods are shown in the online shop. Unless otherwise agreed, payments are due immediately upon conclusion of the contract.
§ 5 Delivery and shipping terms
(1) The delivery terms (delivery time, shipping method, any restrictions) are stated in the shop.
(2) For consumers, the risk of accidental loss or accidental deterioration of the goods passes only upon handover to the customer.
(3) Orders are delivered exclusively to the delivery areas stated in the shop.
§ 6 Retention of title
The goods remain our property until payment has been made in full.
§ 7 Warranty
The statutory rights in respect of defects apply. As a consumer, you are asked to check the goods on delivery for completeness, obvious defects and transport damage, and to notify us of any complaints without delay. Failure to do so has no effect on your statutory warranty claims.
§ 8 Liability
(1) We are liable without limitation for damage arising from injury to life, body or health, and in all cases of intent and gross negligence, fraudulent concealment of defects, assumption of a guarantee, or where liability is mandatory by law.
(2) In the event of slight negligence, we are liable only for the breach of material contractual obligations (so-called “cardinal obligations”). In this case, liability is limited to the foreseeable damage typical of the contract.
(3) Liability for slightly negligent breaches of non-material contractual obligations is excluded.
(4) According to the current state of the art, data transmission via the internet cannot be guaranteed to be error-free. In this respect we are liable neither for the constant or uninterrupted availability of the website nor for technical faults that are outside our sphere of influence.
§ 9 Choice of law, place of performance and place of jurisdiction
(1) German law applies, to the exclusion of the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as it does not restrict mandatory statutory provisions of the state in which the consumer has their habitual residence.
(2) The place of performance is our registered office, insofar as you are a business customer.
(3) The place of jurisdiction is likewise our registered office if you are a merchant, a legal entity under public law or a special fund under public law.
II. Customer Information
1. Identity of the seller
Lazru Cosmetics Trading L.L.C
NGI Building, Office 902-25
Port Saeed, Dubai, UAE
PO Box 12887
Email: [email protected]
Register No. 1619334
VAT ID: DE351395187
2. Information on the conclusion of the contract
The conclusion of the contract is governed by § 2 of our GTC (Part I).
3. Contract language and storage of the contract text
(1) The contract language is German.
(2) We do not store the contract text permanently. Before submitting your order, you can print the contract data using your browser’s print function or save it electronically. After submitting your order, you will receive an email with the order details and our GTC.
4. Essential characteristics of the goods
Please refer to the respective product description in the shop for the essential characteristics of our products.
5. Prices and payment arrangements
(1) All prices include taxes and duties. (2) Delivery costs are shown separately. (3) Customers in Switzerland additionally bear any customs duties and import taxes that may be incurred. (4) You will find the available payment methods in the ordering process.
6. Delivery terms
(1) Delivery time, shipping methods and delivery restrictions are stated in the shop. (2) For consumers, the risk of accidental loss passes only upon handover to the customer.
7. Statutory liability for defects
The statutory rights in respect of defects apply.
8. Online dispute resolution
The European Commission provides a platform for online dispute resolution (ODR), available at https://ec.europa.eu/consumers/odr/.
Last updated: 27 August 2025
